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When the writer says 'labelled charity' she means:
Why were the writer and her parents in the hospital ?
The writer says 'robbed of any dignity and pride he may have had left'. Explain.
Why does she request the staff to greet the patient with a smile or a kind word?
What is the daughter's appeal to the hospital staff? Do you think she was being unnecessarily emotional?
Write four words having the same meaning, or almost the same meaning, as 'clutter' and make sentences with each.